xTool F1 Ultra 20W Fiber & Diode Dual Laser Engraver
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The xTool F1 Ultra is a groundbreaking 20W fiber laser and diode dual-laser engraver that redefines how makers, hobbyists, and small studios approach precision engraving and light cutting. Built for real-world workflows, it combines two advanced laser modalities in one compact system, delivering crisp detail, deep engraving, and production-ready speed without compromise. Key capabilities that set the F1 Ultra apart
- 20W Fiber laser for deep engraving, embossing, and thin metal cutting - Achieve bold, high-contrast markings on metals and dense materials with laser quality that stays sharp over time. This isn’t just surface work—the F1 Ultra excels at dimensional detail and tactile texture, making signs, labels, and artistic accents that endure.
- Dual laser system for broad material compatibility - Engrave and engrave-and-cut across a wide range of substrates, including wood, acrylic, leather, metal, and more. The combination of fiber and diode technologies means you can tackle mixed-material projects in a single workflow, reducing setup time and streamlining production.
- Speed and precision you can rely on - With rapid engraving performance, the F1 Ultra handles complex designs and large runs efficiently. Precision is preserved at high speeds, so delicate linework and fine text stay legible even on challenging materials.
- Auto Streamline™ production with conveyor integration - Batch processing becomes effortless. The built-in conveyor system optimizes throughput, letting you run multiple items in sequence with minimal hands-on intervention. This is a game-changer for small businesses and crafting studios that ship orders quickly.
- Safety-forward design for peace of mind - An enclosed cover plus an eye-protection shield and a dedicated fire safety stop create a responsible, user-friendly workspace. You can focus on creativity while maintaining strong safety standards. Why this laser duo matters for crafters and creators
- Real-world versatility in a single machine - The F1 Ultra isn’t limited to one material or one effect. It enables you to produce engraved jewelry tags, personalized wooden gifts, branded leather accessories, metal nameplates, and crisp acrylic signage—all from one device.
- Production-ready workflow without tedious juggling - The Auto Streamline™ feature and integrated conveyor turn short runs into repeatable, scalable processes. If you’re selling crafts or building prototypes, you can move from concept to finished product faster than ever.
- Quality that stands apart - The 20W fiber laser delivers clean, high-contrast marks on metal and dense substrates, while the diode capabilities handle a broad spectrum of non-metal materials with consistent results. The result is a unified platform that replaces several single-material tools. Who this is ideal for
- Hobbyists who want professional-grade results without a multi-machine setup
- Small studios and makerspaces seeking to scale production and reduce turnaround times
- Artists and designers who want to experiment fearlessly with mixed-media pieces
- Gift-makers and small business owners who need customizable, durable branding on wood, leather, acrylic, and metal What problems the xTool F1 Ultra solves
- Eliminate bottlenecks from switching between tools for different materials - With dual lasers in one enclosure, you move from wood engraving to metal marking with minimal downtime.
- Reduce production cycles and manual labor - Auto Streamline™ batch processing makes repetitive work faster and more repeatable, freeing your time for design and creativity.
- Improve safety and workspace adherence - The enclosed design and protective features mean you can work confidently, even in shared or compact studios. Concrete use-case scenarios
- Create personalized metal nameplates for handmade products, then switch to wood or acrylic accents for the same order batch—without swapping machines.
- Produce leather patches and engraved leather accessories with fine detail that resists wear, ideal for custom wallets, belts, and bags.
- Design and output custom signage for galleries or shops, combining material textures (wood, acrylic, metal) in a single run.
- Produce educational kits and maker-project bundles that demonstrate engraving on multiple materials in one project. Why choose xTool and how it compares in practice
- Brand integrity and engineering focus - xTool stands out for practical, production-oriented laser tools that bridge the gap between hobby and small-business needs. The F1 Ultra embodies that ethos with a dual-laser approach, safety-first design, and a workflow-savvy feature set.
- A single platform for diverse projects - Rather than juggling separate devices for metal, wood, and plastics, the F1 Ultra offers a unified solution that keeps your shop compact and your output consistent.
- Built for craft-driven growth - If you’re aiming to expand product lines or offer customization at scale, the F1 Ultra’s material versatility and batch-capable workflow provide a scalable path forward without sacrificing quality. Tips to maximize results
- Start with material samples to dial in engraving depth and speed for your typical projects, then build a reference library for repeat orders.
- Leverage the dual-laser setup by planning multi-material runs in the same batch to minimize changeover time.
- Use the safety features as a routine part of your setup and cleaning schedule to maintain peak performance and longevity. Materials, capabilities, and care
- Materials: wood, acrylic, leather, metal, and more, with a focus on deep engraving, embossing, and precise markings.
- Maintenance: keep the enclosure clean and clear of dust; follow standard safety checks before every batch run to ensure the protective features remain active. A trusted choice for Arts & Crafts and beyond
- If you’re crafting, engraving, and prototyping across a spectrum of materials, the xTool F1 Ultra delivers the precision, speed, and production-forward features your projects demand. It’s built to elevate your creative process while helping you grow your crafting business—from idea to finished piece with less downtime and more consistency. This description aligns with the xTool branding and the Arts & Entertainment > Arts & Crafts category, highlighting the F1 Ultra’s unique dual-laser capability, production-ready workflow, and safety-focused design to help you rank for search queries around high-precision laser engraving, batch production, and multi-material crafting.
Laser Type: 20W Diode Laser + 20W Fiber Laser
Working Area: 4.53" × 4.53" (115 × 115 mm); 15.75" × 4.53" (400 × 115 mm) with Slide Extension
Max Working Speed: 236.22 ips (6,000 mm/s)
Laser Spot Size: Diode: 0.08 × 0.08 mm; Fiber: 0.03 × 0.03 mm
Max Cutting Capacity (Basswood): 0.39" (10 mm) in multiple passes
Max Processing Height: 2.76" (70 mm)
Connectivity: USB, Wi-Fi
Compatible Software: xTool Creative Space (XCS)
Operating System: Windows / macOS
Machine Dimensions: 16.14" × 7.36" × 5.63" (410 × 187 × 143 mm)
Machine Weight: ~9.9 lbs (~4.5 kg)
Safety Features: Fully enclosed, Class 1 laser safety
Engravable Materials (Diode): Paper, Wood, Leather, MDF, Stainless Steel, Some Acrylic
Engravable Materials (Fiber): Stainless Steel, Aluminum, Brass, Silver, Plastic, Gold, Titanium
Shipping Policy
Effective Date: 11/18/2025
Last Updated: 3/3/2026
1. Introduction
At Hobby Tech Supply, we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, hobbytechsupply.com.
2. Shipping Destinations
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Countries We Ship To:
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United States
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Future Expansion:
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We are continually working to expand our shipping destinations. Please check back for updates.
3. Shipping Costs
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Domestic Shipping (United States):
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Standard Shipping: FREE standard shipping for all orders over $100
- The free shipping threshold applies to the subtotal after discounts and before taxes.
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Expedited Shipping: Calculated based on item weight and priority selection.
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Flat Rate Shipping: $7.99 flat rate for orders under $100.
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Supplier-Specific Shipping Terms
Some products ship directly from our supplier or manufacturer partners and may be subject to supplier-specific shipping rates, handling fees, delivery timelines, minimum order thresholds, or freight requirements. These supplier-specific terms may differ from Hobby Tech Supply’s standard shipping policy and may override general free-shipping offers where applicable.
When a product is subject to supplier-specific shipping terms, the applicable shipping rate or threshold will be based on the supplier’s current fulfillment requirements.
Phrozen Products
Phrozen products ship directly from the supplier. Phrozen orders under $333.34 are subject to a $60 supplier-direct shipping charge. Phrozen orders of $333.34 or more may qualify for free supplier-direct shipping unless otherwise stated.
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No Hidden Fees:
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All shipping costs and sales taxes are calculated and displayed at checkout. There are no hidden fees.
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4. Order Processing Time
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Processing Time:
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Orders are processed within 1-2 business days (Monday to Friday, excluding holidays). Note: Processing time does not include weekends or carrier transit time.
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Order Cut-Off Time:
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Orders placed before 12:00 PM EST start processing the same day. Please note that shipping timelines depend on each vendor’s schedule, so same-day shipping cannot be guaranteed.
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Weekend and Holiday Orders:
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Orders placed on weekends or public holidays will be processed on the next business day.
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Note: If your order contains items from multiple vendors, they may ship separately, and each shipment will have its own tracking number.
5. Estimated Delivery Time
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Domestic Shipping:
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Standard Shipping: 3-5 business days
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Expedited Shipping: 1-2 business days
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International Shipping:
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Coming Soon!
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Note: Delivery timeframes are estimates. Actual processing and transit times vary by vendor and carrier and cannot be guaranteed. We are not responsible for supplier delays or carrier issues caused by factors outside our control, including vendor shipment issues or weather-related carrier disruptions.
6. Shipping Methods and Carriers
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Reliable Carriers:
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Domestic Carriers: USPS, FedEx, UPS
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We partner with reputable carriers to ensure your package arrives on time and safely.
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Shipment Tracking:
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All orders include tracking information, which will be provided via email once your order has shipped.
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Orders fulfilled by multiple vendors may arrive in separate packages. Each will include its own tracking number.
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Insurance:
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Most shipments include limited carrier insurance. Additional coverage may be provided by certain vendors. If your order arrives damaged or missing items, please contact us so we can assist with a resolution.
7. Order Tracking
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Tracking Information:
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After your order has been shipped, you will receive an email containing:
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Tracking Number
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Carrier Name
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Link to Track Your Package
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How to Track Your Order:
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Visit hobbytechsupply.com/track-order or the carrier's website.
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Enter your tracking number to view the status and estimated delivery date.
- If your order is split into multiple shipments, you will receive separate tracking emails for each package.
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Assistance:
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If you have questions or need assistance with tracking, please contact our Support team at support@hobbytechsupply.com.
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8. Delivery Issues
8.1 Delayed or Lost Packages
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Delayed Delivery:
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If your package is delayed beyond the estimated delivery time, please contact us at support@hobbytechsupply.com or (412) 202-4410.
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Lost Packages:
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If your tracking information indicates that your package was delivered but you have not received it, please complete the following steps:
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Verify the shipping address provided.
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Check with neighbors or building management.
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Contact us for further assistance.
- We may also ask you to file a missing package claim with the carrier so we can proceed with a replacement or resolution.
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8.2 Damaged Packages
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Reporting Shipment Damage:
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If your package arrives damaged:
- Contact us within 7 days at support@hobbytechsupply.com.
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Note: Returns will NOT be authorized if damage is caused by customer misuse or improper setup.
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Take photos of the damaged packaging and items.
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Resolution:
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We will work with you to arrange a replacement or refund as appropriate.
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9. Missing or Incomplete Items
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Reporting Missing Items:
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If any items are missing from your order:
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Contact us within 7 days of receiving your package.
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Provide your order number and details of the missing item(s).
- Note: refunds will NOT be authorized if missing items are reported late.
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Resolution:
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We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
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10. Return and Refund Policy
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Returns:
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Damaged or Missing Items:
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These must be reported within 7 days of receiving your package so we can file the appropriate claims with the carrier or supplier.
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General Returns (not related to damage or missing items):
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You may request a return within 30 days of receiving your order.
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After approval, you will receive return shipment instructions.
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Conditions for General Returns:
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Items must be unused, undamaged, with all components present, and in their original packaging.
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Certain items (e.g., personalized goods, gift cards) may not be eligible for return.
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Return Shipping Costs:
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Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
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Restocking fees vary by manufacturer and will be clearly communicated before a return is approved.
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Company Responsibility: If the return is due to our error, we will cover the return shipping costs and associated fees.
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Refunds:
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Refunds are processed within 14 days after receiving the returned item.
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Refunds will be issued to the original payment method.
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For More Information:
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Please refer to our Return and Refund Policy for detailed information.
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11. Incorrect Address
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Address Accuracy:
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Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
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Once an order is placed, if an error is identified, contact us immediately. If the item has not yet shipped, we may be able to update your address as requested.
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Returned Packages:
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If a package is returned to us due to an incorrect address:
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We will contact you to arrange reshipment.
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Additional shipping charges may apply.
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12. International Customs and Duties
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Coming Soon!
13. Contact Information
If you have any questions or concerns regarding your shipment, please contact us:
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Customer Service Email: support@hobbytechsupply.com
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Customer Service Phone: 412-202-4410
Our customer service team is available Monday to Friday, 8 AM to 4 PM EST.
14. Changes to This Shipping Policy
We reserve the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. We encourage you to review this policy periodically.
Thank you for shopping with Hobby Tech Supply!
We appreciate your business and are committed to providing you with exceptional service.
Legal Entity:
Ashrei Ventures LLC d/b/a Hobby Tech Supply
502 W 7th St ste 100, Erie, PA 16502
Hobby Tech Supply is a trade name (DBA) owned and operated by Ashrei Ventures LLC, a Pennsylvania limited liability company.
