FAQs
📦 About Our Products
What does Hobby Tech Supply sell?
We offer a curated selection of premium hobby technology including telescopes, microscopes, drones, 3D printers, cameras, robotics kits, and maker tools—everything you need to explore, create, and innovate.
Are your products beginner-friendly?
Yes! Many items include quick-start guides, preset modes, and intuitive interfaces designed for beginners. We also offer advanced gear for experienced makers and explorers.
Do your products come with a warranty?
Most manufacturers include a 1-year manufacturer warranty, with some offering extended coverage. Warranty details are listed on each product page and are specific to the manufacturer. Check for your specific item.
🚚 Shipping & Delivery
Where do you ship?
We currently ship throughout the United States, including Alaska and Hawaii (for a shipping upcharge).
International shipping is coming soon!
How long does shipping take?
Most orders ship in 3–7 business days depending on product and supplier. Specialty or heavy items may take slightly longer.
Can I track my order?
Absolutely. As soon as your order ships, we’ll email you a tracking number so you can follow every step of the delivery.
↩️ Returns & Support
What is your return policy?
We offer a 30-day return window for unused, unopened products. Some high-tech items may have specific conditions—just reach out if you’re unsure.
What should I do if something arrives damaged?
Contact us within 7 days, include any photos, and we will provide you with return instructions. We’ll arrange a replacement or refund quickly.
Do you offer customer support?
Yes—we’re here to help. Whether you need setup assistance, troubleshooting, or personalized recommendations, our team is always ready to assist. You can reach out at support@hobbytechsupply.com or 412-202-4410.
💳 Payments & Financing
What payment options are available?
We accept major credit cards, Shop Pay, PayPal, and more.
Do you offer financing or payment plans?
Yes! Choose Shop Pay Installments or Affirm at checkout to split your purchase into interest-free payments.