The Phrozen Ultrasonic Cleaner is a purpose-built post-processing tool designed to elevate your resin 3D printing workflow. Its ultrasonic cleaning bath uses high-frequency vibrations to reach into every crevice, lattice cell, and internal channel—delivering resin removal that manual washing simply can’t match. For intricate parts with complex geometries, this cleaner ensures a thorough, reliable clean from every angle.
What sets this cleaner apart is its combination of precise control and durable construction. The stainless steel tank stands up to frequent use and is easy to wipe down after every cycle, maintaining clarity and longevity in busy workshops. An adjustable timer lets you tailor cleaning duration to the specific part and resin you’re finishing, so you get consistent results without overwashing delicate features.
Smart, hands-on control for perfect results
The front panel puts you in charge with clear digital controls for temperature and time. You can monitor Set and Actual temperatures and precisely time each cycle in minutes and seconds, ensuring repeatable post-processing that matches your part design and resin type. This level of control helps you optimize cycle lengths, reduce handling time, and protect fine details during cleanup.
Versatility that goes beyond prints
While designed for resin removal on 3D printed parts, the Phrozen Ultrasonic Cleaner also handles jewelry, small electronic components, and other tiny assemblies. Its effective yet gentle cleaning action makes it a valuable addition to any studio or workshop that handles delicate items or requires meticulous residue removal.
Why this is the smart choice for resin post-processing
- Deep cleaning that reaches internal channels and complex geometries, reducing post-processing bottlenecks.
- Durable stainless steel tank for long-term use and straightforward maintenance.
- Adjustable timer and digital controls for consistent, repeatable results across parts and resins.
- Versatile enough for jewelry, electronics, and other small parts, simplifying your workflow.
Investing in the Phrozen Ultrasonic Cleaner means cleaner prints with less manual scrubbing, faster turnaround on projects, and a post-processing setup that aligns with Phrozen’s trusted approach to reliable, high-quality 3D printing. Purpose-built for resin works, it helps you unlock the full potential of your prints—from lattice-packed models to detailed miniature components—with cleaner surfaces and crisper details from the first cycle.
Shipping Policy
Effective Date: 11/18/2025
Last Updated: 9/23/2026
1. Introduction
At Hobby Tech Supply, we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, hobbytechsupply.com.
2. Shipping Destinations
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Countries We Ship To:
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Future Expansion:
3. Shipping Costs
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Domestic Shipping (United States):
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Supplier-Specific Shipping Terms
Some products ship directly from our supplier or manufacturer partners and may be subject to supplier-specific shipping rates, handling fees, delivery timelines, minimum order thresholds, or freight requirements. These supplier-specific terms may differ from Hobby Tech Supply’s standard shipping policy and may override general free-shipping offers where applicable.
When a product is subject to supplier-specific shipping terms, the applicable shipping rate or threshold will be based on the supplier’s current fulfillment requirements.
Phrozen Products
Phrozen products ship directly from the supplier. Phrozen orders under $333.34 are subject to a $60 supplier-direct shipping charge. Phrozen orders of $333.34 or more may qualify for free supplier-direct shipping unless otherwise stated.
Hazardous Materials (HAZMAT) Products
Certain products are classified as hazardous materials (HAZMAT) for transport and require special handling, packaging, and ground-only shipping. A $54.95 HAZMAT shipping and handling charge applies to these items. This charge applies in addition to, and is not waived by, our free shipping offer or any other shipping promotion. HAZMAT items currently include Sunstone Permanent Jewelry argon tanks (compressed gas cylinders). HAZMAT items ship by ground only and cannot be shipped by air or expedited service. The applicable charge is displayed at checkout.
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No Hidden Fees:
4. Order Processing Time
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Processing Time:
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Order Cut-Off Time:
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Weekend and Holiday Orders:
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Note: If your order contains items from multiple vendors, they may ship separately, and each shipment will have its own tracking number.
5. Estimated Delivery Time
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Domestic Shipping:
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International Shipping:
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Note: Delivery timeframes are estimates. Actual processing and transit times vary by vendor and carrier and cannot be guaranteed. We are not responsible for supplier delays or carrier issues caused by factors outside our control, including vendor shipment issues or weather-related carrier disruptions.
6. Shipping Methods and Carriers
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Reliable Carriers:
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Shipment Tracking:
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All orders include tracking information, which will be provided via email once your order has shipped.
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Orders fulfilled by multiple vendors may arrive in separate packages. Each will include its own tracking number.
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Insurance:
7. Order Tracking
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Tracking Information:
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How to Track Your Order:
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Assistance:
8. Delivery Issues
8.1 Delayed or Lost Packages
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Delayed Delivery:
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Lost Packages:
8.2 Damaged Packages
Before unpacking: Please take clear photos or video of the package, including the outer packaging and all shipping labels and tracking numbers. This evidence is required for damage claims.
Report within 14 days: Contact us at support@hobbytechsupply.com within 14 days of delivery with your order number, a description of the damage, and your photos or video.
Resolution: Damaged products are replaced, and pickup of the damaged item is arranged at no cost to you. If a replacement is not available, we will issue a full refund.
Note: Replacements will NOT be authorized if damage is caused by customer misuse or improper setup.
9. Missing or Incomplete Items
Report within 14 days: Contact us within 14 days of receiving your package with your order number and details of the missing item(s). Refunds will NOT be authorized if missing items are reported late.
Resolution: We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund for them.
10. Return and Refund Policy
Free cancellation: Orders may be canceled free of charge within 24 hours of purchase, as long as the order has not shipped. Intercepting a shipped order or refusing delivery carries a 7% service fee.
Returns for any reason: Undamaged products may be returned within 15 days of delivery, with prior approval, all accessories, and the original packaging and protective materials.
Service fees: 7% for unopened items, 20% for opened but unused items, and 30% for used items, deducted from the refund.
Return shipping: Return shipping costs are the customer's responsibility on returns for any reason. Defective, damaged, or incorrect items reported within 14 days are picked up at no cost to you. On returns of orders that shipped free, the actual outbound shipping cost we paid may also be deducted.
Defects and damage: Defects and shipping damage reported within 14 days of delivery are replaced. After 14 days, the manufacturer's warranty on the product page applies.
Non-returnable: Consumables, separately purchased materials, and filters.
Supplier terms: Where a supplier's terms are stricter than ours, the supplier's terms apply. See Section 9 of our Return and Refund Policy.
Refunds: Refunds are typically processed within 12 business days after the returned item is received and inspected, and are issued to the original payment method. For supplier-fulfilled items, the refund is issued after the supplier completes its evaluation and issues its credit.
For full details, please see our Return and Refund Policy.
11. Incorrect Address
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Address Accuracy:
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Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
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Once an order is placed, if an error is identified, contact us immediately. If the item has not yet shipped, we may be able to update your address as requested.
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Returned Packages:
12. International Customs and Duties
13. Contact Information
If you have any questions or concerns regarding your shipment, please contact us:
Our customer service team is available Monday to Friday, 8 AM to 4 PM EST.
14. Changes to This Shipping Policy
We reserve the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. We encourage you to review this policy periodically.
Thank you for shopping with Hobby Tech Supply!
We appreciate your business and are committed to providing you with exceptional service.
Legal Entity:
Ashrei Ventures LLC d/b/a Hobby Tech Supply
502 W 7th St ste 100, Erie, PA 16502
Hobby Tech Supply is a trade name (DBA) owned and operated by Ashrei Ventures LLC, a Pennsylvania limited liability company.
Phrozen Manufacturer's Warranty
Phrozen provides a limited warranty to the original purchaser, covering Phrozen-branded hardware components, software, and firmware.
• Main components: 12 months
• UV light source / LED module: 12 months
Warranty service is handled through the Phrozen Support Center. Customers must provide valid proof of purchase. The warranty does not cover damage from misuse, unauthorized modifications, non-Phrozen parts, or products purchased from unauthorized sellers.
Full warranty details: phrozen3d.com/pages/warranty-policy