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The Fern Permanent Jewelry Chain reimagines the timeless Figaro design with a dynamic twist: alternating plain links and textured, plated-texture links that catch the light from every angle. This subtle contrast creates depth and movement, making a chain that feels both classic and contemporary in equal measure.
Handcrafted in Italy and Sunstone Certified, Fern isn’t just beautiful—it’s built to endure daily wear. The chain is crafted from premium.925 sterling silver, delivering a luxe, enduring shine that resists tarnish and remains comfortable against the skin. The Sunstone certification means the chain has undergone rigorous testing for quality, durability, and brilliance, ensuring it’s ready for permanent jewelry applications where reliability matters most.
This Fern chain is ideal for anyone seeking a versatile, elevated foundation for permanent jewelry. It works beautifully as a stand-alone piece for someone who loves a refined, understated glow, or as a base layer that harmonizes with other charms, pendants, or additional Sunstone Welders pieces to create a personalized stack.
Who it’s great for: professionals who want a dependable everyday chain with a touch of texture; jewelry enthusiasts who appreciate Italian-made quality and a refined look; clients building a permanent jewelry collection that combines classic structure with modern detail.
Care and longevity tips: Clean with a soft cloth and mild soapy water, rinse gently, and dry thoroughly. Store separately to protect the textured links and maintain the chain’s bright luster over time.
Effective Date: 11/18/2025
Last Updated: 3/3/2026
At Hobby Tech Supply, we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, hobbytechsupply.com.
Countries We Ship To:
United States
Future Expansion:
We are continually working to expand our shipping destinations. Please check back for updates.
Domestic Shipping (United States):
Standard Shipping: FREE standard shipping for all orders over $100
Expedited Shipping: Calculated based on item weight and priority selection.
Flat Rate Shipping: $7.99 flat rate for orders under $100.
Supplier-Specific Shipping Terms
Some products ship directly from our supplier or manufacturer partners and may be subject to supplier-specific shipping rates, handling fees, delivery timelines, minimum order thresholds, or freight requirements. These supplier-specific terms may differ from Hobby Tech Supply’s standard shipping policy and may override general free-shipping offers where applicable.
When a product is subject to supplier-specific shipping terms, the applicable shipping rate or threshold will be based on the supplier’s current fulfillment requirements.
Phrozen Products
Phrozen products ship directly from the supplier. Phrozen orders under $333.34 are subject to a $60 supplier-direct shipping charge. Phrozen orders of $333.34 or more may qualify for free supplier-direct shipping unless otherwise stated.
No Hidden Fees:
All shipping costs and sales taxes are calculated and displayed at checkout. There are no hidden fees.
Processing Time:
Orders are processed within 1-2 business days (Monday to Friday, excluding holidays). Note: Processing time does not include weekends or carrier transit time.
Order Cut-Off Time:
Orders placed before 12:00 PM EST start processing the same day. Please note that shipping timelines depend on each vendor’s schedule, so same-day shipping cannot be guaranteed.
Weekend and Holiday Orders:
Orders placed on weekends or public holidays will be processed on the next business day.
Note: If your order contains items from multiple vendors, they may ship separately, and each shipment will have its own tracking number.
Domestic Shipping:
Standard Shipping: 3-5 business days
Expedited Shipping: 1-2 business days
International Shipping:
Coming Soon!
Note: Delivery timeframes are estimates. Actual processing and transit times vary by vendor and carrier and cannot be guaranteed. We are not responsible for supplier delays or carrier issues caused by factors outside our control, including vendor shipment issues or weather-related carrier disruptions.
Reliable Carriers:
Domestic Carriers: USPS, FedEx, UPS
We partner with reputable carriers to ensure your package arrives on time and safely.
Shipment Tracking:
All orders include tracking information, which will be provided via email once your order has shipped.
Orders fulfilled by multiple vendors may arrive in separate packages. Each will include its own tracking number.
Insurance:
Most shipments include limited carrier insurance. Additional coverage may be provided by certain vendors. If your order arrives damaged or missing items, please contact us so we can assist with a resolution.
Tracking Information:
After your order has been shipped, you will receive an email containing:
Tracking Number
Carrier Name
Link to Track Your Package
How to Track Your Order:
Visit hobbytechsupply.com/track-order or the carrier's website.
Enter your tracking number to view the status and estimated delivery date.
Assistance:
If you have questions or need assistance with tracking, please contact our Support team at support@hobbytechsupply.com.
8.1 Delayed or Lost Packages
Delayed Delivery:
If your package is delayed beyond the estimated delivery time, please contact us at support@hobbytechsupply.com or (412) 202-4410.
Lost Packages:
If your tracking information indicates that your package was delivered but you have not received it, please complete the following steps:
Verify the shipping address provided.
Check with neighbors or building management.
Contact us for further assistance.
8.2 Damaged Packages
Reporting Shipment Damage:
If your package arrives damaged:
Note: Returns will NOT be authorized if damage is caused by customer misuse or improper setup.
Take photos of the damaged packaging and items.
Resolution:
We will work with you to arrange a replacement or refund as appropriate.
Reporting Missing Items:
If any items are missing from your order:
Contact us within 7 days of receiving your package.
Provide your order number and details of the missing item(s).
Resolution:
We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
Returns:
Damaged or Missing Items:
These must be reported within 7 days of receiving your package so we can file the appropriate claims with the carrier or supplier.
General Returns (not related to damage or missing items):
You may request a return within 30 days of receiving your order.
After approval, you will receive return shipment instructions.
Conditions for General Returns:
Items must be unused, undamaged, with all components present, and in their original packaging.
Certain items (e.g., personalized goods, gift cards) may not be eligible for return.
Return Shipping Costs:
Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
Restocking fees vary by manufacturer and will be clearly communicated before a return is approved.
Company Responsibility: If the return is due to our error, we will cover the return shipping costs and associated fees.
Refunds:
Refunds are processed within 14 days after receiving the returned item.
Refunds will be issued to the original payment method.
For More Information:
Please refer to our Return and Refund Policy for detailed information.
Address Accuracy:
Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Once an order is placed, if an error is identified, contact us immediately. If the item has not yet shipped, we may be able to update your address as requested.
Returned Packages:
If a package is returned to us due to an incorrect address:
We will contact you to arrange reshipment.
Additional shipping charges may apply.
Coming Soon!
If you have any questions or concerns regarding your shipment, please contact us:
Customer Service Email: support@hobbytechsupply.com
Customer Service Phone: 412-202-4410
Our customer service team is available Monday to Friday, 8 AM to 4 PM EST.
We reserve the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. We encourage you to review this policy periodically.
We appreciate your business and are committed to providing you with exceptional service.
Legal Entity:
Ashrei Ventures LLC d/b/a Hobby Tech Supply
502 W 7th St ste 100, Erie, PA 16502
Hobby Tech Supply is a trade name (DBA) owned and operated by Ashrei Ventures LLC, a Pennsylvania limited liability company.
