OneLaser Hydra 16 Gen2 – CO₂ Glass/RF Industrial Hybrid Laser Engraver
Meet the Hydra 16 Gen 2, a production-grade laser system engineered for speed, precision, and versatile material capability. This dual-laser platform delivers an unmatched combination of CO₂ cutting power and RF engraving clarity in a single workflow, designed to scale with growing businesses, professional makers, and high-volume workshops that demand consistent results with minimal setup and maintenance.
Two powerful laser configurations to fit every job
- 70W RF laser option for fast, clean engraving with long tool life and minimal cooling requirements.
- 150W CO₂ laser paired with 38W RF laser (dual-laser configuration) for engraving and cutting across a wide material spectrum in one pass.
Speed, precision, and production-grade reliability
- True production output with a top speed of 2000 mm per second and 4G acceleration for rapid job completion without sacrificing detail.
- 1600 by 1000 mm large working area enables batch production and large-format projects in a compact footprint.
- RF laser provides up to 1.85x deeper cutting at the same wattage, expanding your material range and design complexity.
Low maintenance, high uptime
- RF laser lifespan rated at 20,000–30,000 hours with no chiller required—lower operating costs and simpler maintenance.
- Smart dual air assist automatically switches to optimize engraving cleanliness and cutting safety across materials.
- GT5 DSP control system offers offline operation for stable, turnkey production even without network connectivity.
Unique technology for seamless production
- Patented multi-laser intelligent switching enables engraving and cutting to occur within a single job, eliminating setup delays and tool-change interruptions.
- Precision-focused optics and real-time lens protection work together with intelligent airflow to maintain output quality across long production runs.
- Optional fiber laser upgrade extends material compatibility and future-proofs the system for evolving manufacturing needs.
What you can produce with Hydra 16 Gen2
- Custom signage, branded merchandise, and large-format decorative panels for commercial applications.
- Engraved leather patches, coated metals, acrylics, and glass details with professional, high-detail results.
- Wood crafts, tumblers and cylindrical items using rotary attachments, plus a wide range of personalizable gifts and corporate promotional items.
Why operators choose the Hydra 16 Gen2
- A single robust platform that handles varied materials—from delicate acrylics to durable coated metals—without swapping machines.
- High-speed production paired with premium engraving quality reduces cycle times and increases monthly output.
- Long-term ROI through scalable production capabilities, reduced downtime, and a flexible upgrade path (including fiber laser options).
Designed for efficiency from first light to late shift, the OneLaser Hydra 16 Gen 2 is more than a laser engraver—it's a complete production system that grows with your business while delivering precise, repeatable results on a wide material spectrum.
Shipping Policy
Effective Date: 11/18/2025
1. Introduction
At Hobby Tech Supply, we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, hobbytechsupply.com.
2. Shipping Destinations
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Countries We Ship To:
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United States
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Future Expansion:
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We are continually working to expand our shipping destinations. Please check back for updates.
3. Shipping Costs
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Domestic Shipping (United States):
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Standard Shipping: FREE standard shipping for all orders over $100
- The free shipping threshold applies to the subtotal after discounts and before taxes.
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Expedited Shipping: Calculated based on item weight and priority selection (FedEx)
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Flat Rate Shipping: $5 flat rate for orders under $100.
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International Shipping:
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Coming Soon!
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No Hidden Fees:
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All shipping costs and sales taxes are calculated and displayed at checkout. There are no hidden fees.
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4. Order Processing Time
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Processing Time:
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Orders are processed within 1-2 business days (Monday to Friday, excluding holidays). Note: Processing time does not include weekends or carrier transit time.
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Order Cut-Off Time:
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Orders placed before 12:00 PM EST start processing the same day. Please note that shipping timelines depend on each vendor’s schedule, so same-day shipping cannot be guaranteed.
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Weekend and Holiday Orders:
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Orders placed on weekends or public holidays will be processed on the next business day.
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Note: If your order contains items from multiple vendors, they may ship separately, and each shipment will have its own tracking number.
5. Estimated Delivery Time
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Domestic Shipping:
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Standard Shipping: 3-5 business days
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Expedited Shipping: 1-2 business days
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International Shipping:
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Coming Soon!
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Note: Delivery timeframes are estimates. Actual processing and transit times vary by vendor and carrier and cannot be guaranteed. We are not responsible for supplier delays or carrier issues caused by factors outside our control, including vendor shipment issues or weather-related carrier disruptions.
6. Shipping Methods and Carriers
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Reliable Carriers:
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Domestic Carriers: USPS, FedEx, UPS
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We partner with reputable carriers to ensure your package arrives on time and safely.
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Shipment Tracking:
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All orders include tracking information, which will be provided via email once your order has shipped.
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Orders fulfilled by multiple vendors may arrive in separate packages. Each will include its own tracking number.
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Insurance:
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Most shipments include limited carrier insurance. Additional coverage may be provided by certain vendors. If your order arrives damaged or missing items, please contact us so we can assist with a resolution.
7. Order Tracking
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Tracking Information:
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After your order has been shipped, you will receive an email containing:
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Tracking Number
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Carrier Name
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Link to Track Your Package
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How to Track Your Order:
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Visit hobbytechsupply.com/track-order or the carrier's website.
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Enter your tracking number to view the status and estimated delivery date.
- If your order is split into multiple shipments, you will receive separate tracking emails for each package.
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Assistance:
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If you have questions or need assistance with tracking, please contact our Support team at support@hobbytechsupply.com.
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8. Delivery Issues
8.1 Delayed or Lost Packages
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Delayed Delivery:
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If your package is delayed beyond the estimated delivery time, please contact us at support@hobbytechsupply.com or (412) 520-1022.
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Lost Packages:
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If your tracking information indicates that your package was delivered but you have not received it, please complete the following steps:
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Verify the shipping address provided.
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Check with neighbors or building management.
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Contact us for further assistance.
- We may also ask you to file a missing package claim with the carrier so we can proceed with a replacement or resolution.
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8.2 Damaged Packages
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Reporting Shipment Damage:
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If your package arrives damaged:
- Contact us within 7 days at support@hobbytechsupply.com.
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Note: Returns will NOT be authorized if damage is caused by customer misuse or improper setup.
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Take photos of the damaged packaging and items.
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Resolution:
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We will work with you to arrange a replacement or refund as appropriate.
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9. Missing or Incomplete Items
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Reporting Missing Items:
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If any items are missing from your order:
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Contact us within 7 days of receiving your package.
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Provide your order number and details of the missing item(s).
- Note: refunds will NOT be authorized if missing items are reported late.
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Resolution:
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We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
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10. Return and Refund Policy
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Returns:
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Damaged or Missing Items:
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These must be reported within 7 days of receiving your package so we can file the appropriate claims with the carrier or supplier.
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General Returns (not related to damage or missing items):
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You may request a return within 30 days of receiving your order.
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After approval, you will receive return shipment instructions.
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Conditions for General Returns:
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Items must be unused, undamaged, with all components present, and in their original packaging.
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Certain items (e.g., personalized goods, gift cards) may not be eligible for return.
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Return Shipping Costs:
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Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
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Restocking fees vary by manufacturer and will be clearly communicated before a return is approved.
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Company Responsibility: If the return is due to our error, we will cover the return shipping costs and associated fees.
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Refunds:
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Refunds are processed within 14 days after receiving the returned item.
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Refunds will be issued to the original payment method.
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For More Information:
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Please refer to our Return and Refund Policy for detailed information.
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11. Incorrect Address
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Address Accuracy:
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Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
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Once an order is placed, if an error is identified, contact us immediately. If the item has not yet shipped, we may be able to update your address as requested.
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Returned Packages:
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If a package is returned to us due to an incorrect address:
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We will contact you to arrange reshipment.
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Additional shipping charges may apply.
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12. International Customs and Duties
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Coming Soon!
13. Contact Information
If you have any questions or concerns regarding your shipment, please contact us:
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Customer Service Email: support@hobbytechsupply.com
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Customer Service Phone: 412-520-1022
Our customer service team is available Monday to Friday, 8 AM to 4 PM EST.
14. Changes to This Shipping Policy
We reserve the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. We encourage you to review this policy periodically.
Thank you for shopping with Hobby Tech Supply!
We appreciate your business and are committed to providing you with exceptional service.