Sunstone Welders Zapp® Permanent Jewelry Welder™ for Beginners by Sunstone Welders
Sunstone Welders Zapp® Permanent Jewelry Welder™ for Beginners by Sunstone Welders
Sunstone Welders Zapp® Permanent Jewelry Welder™ for Beginners by Sunstone Welders
Sunstone Welders Zapp® Permanent Jewelry Welder™ for Beginners by Sunstone Welders
Sunstone Welders Argon Mini® Small Argon Tank for Permanent Jewelry by Sunstone Welders
Sunstone Welders Zapp® Permanent Jewelry Welder™ for Beginners by Sunstone Welders
Sunstone Welders Zapp® Permanent Jewelry Welder™ for Beginners by Sunstone Welders
Sunstone Welders Zapp® Permanent Jewelry Welder™ for Beginners by Sunstone Welders
Sunstone Welders Zapp® Permanent Jewelry Welder™ for Beginners by Sunstone Welders
Sunstone Welders Argon Mini® Small Argon Tank for Permanent Jewelry by Sunstone Welders
Sunstone Welders

Sunstone Welders Zapp® Permanent Jewelry Welder™ for Beginners

Liquid error (snippets/image-element line 113): invalid url input
$1,199.00
/
Shipping always FREE on orders $100+
  • In stock, ready to ship
  • Backordered, shipping soon
  • Manufacturer's warranty
  • Free Domestic Shipping*
  • Ships within 1-2 business days
  • Secure checkout
  • Authorized Retailer

Sunstone Welders Zapp® Permanent Jewelry Welder™ for Beginners

The Zapp Permanent Jewelry Welder™ is a beginner-friendly, purpose-built tool that helps new artists start and grow a permanent jewelry business. Made in the USA and backed by a 3-year warranty, it delivers dependable welds on fine chains and jump rings with safety and consistency from day one.

  • Purpose-built for permanent jewelry: Specifically designed for the craft, offering control, safety, and consistency from day one.
  • Power range and precision: Adjustable 3–10 joules in single-joule increments for precise welds on delicate components.
  • Argon-ready: Connects quickly to an argon source for cleaner welds, stronger connections, and a polished result.
  • USA-made with U.S.-based support: Local support and a 3-year manufacturer’s warranty for reliable service.
  • Quality hardware: High-quality Sunstone tungsten electrodes ensure repeatable results weld after weld.
  • Comprehensive starter package: Includes power adaptor, power cord, three 1 mm electrodes, 7 ft argon tubing, welding stylus, shaded safety glasses, precision ground clip, and a metal welding practice card.
  • Scales with your growth: When you’re ready for more power and flexibility, the Zapp Plus® offers an upgraded option without changing your workflow.
  • Safety-first design: No modified stylus and no unexpected shocks—enjoy smooth, dependable welding from day one.

With Zapp, beginners gain a confident entry into permanent jewelry welding, delivering clean, polished connections for clients. The argon-ready setup and precise 3–10 joule control help you close delicate chains and jump rings with minimal rework, boosting efficiency and consistency. The USA-made construction and US-based support reduce downtime, while the bundled starter kit gets you welding right away. This tool grows with your shop—from a first-step starter to a more capable setup as skills and demand expand.

Shipping Policy

Effective Date: 11/18/2025

1. Introduction

At Hobby Tech Supply, we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, hobbytechsupply.com.

2. Shipping Destinations

  • Countries We Ship To:

    • United States

  • Future Expansion:

    • We are continually working to expand our shipping destinations. Please check back for updates.

3. Shipping Costs

  • Domestic Shipping (United States):

    • Standard Shipping: FREE standard shipping for all orders over $100

      • The free shipping threshold applies to the subtotal after discounts and before taxes.

    • Expedited Shipping: Calculated based on item weight and priority selection (FedEx)

    • Flat Rate Shipping: $5 flat rate for orders under $100.

  • International Shipping:

    • Coming Soon!

  • No Hidden Fees:

    • All shipping costs and sales taxes are calculated and displayed at checkout. There are no hidden fees.

4. Order Processing Time

  • Processing Time:

    • Orders are processed within 1-2 business days (Monday to Friday, excluding holidays). Note: Processing time does not include weekends or carrier transit time.

  • Order Cut-Off Time:

    • Orders placed before 12:00 PM EST start processing the same day. Please note that shipping timelines depend on each vendor’s schedule, so same-day shipping cannot be guaranteed.

  • Weekend and Holiday Orders:

    • Orders placed on weekends or public holidays will be processed on the next business day.

  • Note: If your order contains items from multiple vendors, they may ship separately, and each shipment will have its own tracking number.

5. Estimated Delivery Time

  • Domestic Shipping:

    • Standard Shipping: 3-5 business days

    • Expedited Shipping: 1-2 business days

  • International Shipping:

    • Coming Soon!

  • Note: Delivery timeframes are estimates. Actual processing and transit times vary by vendor and carrier and cannot be guaranteed. We are not responsible for supplier delays or carrier issues caused by factors outside our control, including vendor shipment issues or weather-related carrier disruptions.

6. Shipping Methods and Carriers

  • Reliable Carriers:

    • Domestic Carriers: USPS, FedEx, UPS

    • We partner with reputable carriers to ensure your package arrives on time and safely.

  • Shipment Tracking:

    • All orders include tracking information, which will be provided via email once your order has shipped.

    • Orders fulfilled by multiple vendors may arrive in separate packages. Each will include its own tracking number.

  • Insurance:

    • Most shipments include limited carrier insurance. Additional coverage may be provided by certain vendors. If your order arrives damaged or missing items, please contact us so we can assist with a resolution.

7. Order Tracking

  • Tracking Information:

    • After your order has been shipped, you will receive an email containing:

      • Tracking Number

      • Carrier Name

      • Link to Track Your Package

  • How to Track Your Order:

    • Visit hobbytechsupply.com/track-order or the carrier's website.

    • Enter your tracking number to view the status and estimated delivery date.

    • If your order is split into multiple shipments, you will receive separate tracking emails for each package.

  • Assistance:

    • If you have questions or need assistance with tracking, please contact our Support team at support@hobbytechsupply.com.

8. Delivery Issues

8.1 Delayed or Lost Packages

  • Delayed Delivery:

    • If your package is delayed beyond the estimated delivery time, please contact us at support@hobbytechsupply.com or (412) 520-1022.

  • Lost Packages:

    • If your tracking information indicates that your package was delivered but you have not received it, please complete the following steps:

      • Verify the shipping address provided.

      • Check with neighbors or building management.

      • Contact us for further assistance.

        • We may also ask you to file a missing package claim with the carrier so we can proceed with a replacement or resolution.

8.2 Damaged Packages

  • Reporting Shipment Damage:

    • If your package arrives damaged:  

      • Contact us within 7 days at support@hobbytechsupply.com.

      • Note: Returns will NOT be authorized if damage is caused by customer misuse or improper setup.

    • Take photos of the damaged packaging and items.

  • Resolution:

    • We will work with you to arrange a replacement or refund as appropriate.

9. Missing or Incomplete Items

  • Reporting Missing Items:

    • If any items are missing from your order:

      • Contact us within 7 days of receiving your package.

      • Provide your order number and details of the missing item(s).

      • Note: refunds will NOT be authorized if missing items are reported late. 

  • Resolution:

    • We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.

10. Return and Refund Policy

  • Returns:

    • Damaged or Missing Items:

      • These must be reported within 7 days of receiving your package so we can file the appropriate claims with the carrier or supplier.

    • General Returns (not related to damage or missing items):

      • You may request a return within 30 days of receiving your order.

    • After approval, you will receive return shipment instructions.

  • Conditions for General Returns:

    • Items must be unused, undamaged, with all components present, and in their original packaging.

    • Certain items (e.g., personalized goods, gift cards) may not be eligible for return.

  • Return Shipping Costs:

    • Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.

      • Restocking fees vary by manufacturer and will be clearly communicated before a return is approved. 

    • Company Responsibility: If the return is due to our error, we will cover the return shipping costs and associated fees.

  • Refunds:

    • Refunds are processed within 14 days after receiving the returned item.

    • Refunds will be issued to the original payment method.

  • For More Information:

    • Please refer to our Return and Refund Policy for detailed information. 

11. Incorrect Address

  • Address Accuracy:

    • Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

    • Once an order is placed, if an error is identified, contact us immediately. If the item has not yet shipped, we may be able to update your address as requested.

  • Returned Packages:

    • If a package is returned to us due to an incorrect address:

      • We will contact you to arrange reshipment.

      • Additional shipping charges may apply.

12. International Customs and Duties

  • Coming Soon!

13. Contact Information

If you have any questions or concerns regarding your shipment, please contact us:

  • Customer Service Email: support@hobbytechsupply.com

  • Customer Service Phone: 412-520-1022

Our customer service team is available Monday to Friday, 8 AM to 4 PM EST.

14. Changes to This Shipping Policy

We reserve the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. We encourage you to review this policy periodically.

Thank you for shopping with Hobby Tech Supply!

We appreciate your business and are committed to providing you with exceptional service.

Limited Warranty 

Standard Warranty
Most products come with a 1-year limited warranty from the date they ship. This covers defects in materials and workmanship under normal use.

Extended 3-Year Warranty (Welders Only)
The following welder models include a 3-year warranty:
Zapp, Zapp Plus, mPulse, mPulse30, Orion PJ, Orion 100c, Orion 150s, Orion 250s, and Orion 200i.

What’s Not Covered

Except for the limited warranties listed above, no other warranties are provided. This means:

  • No warranty of fitness for a specific purpose
  • No guarantee of performance or compatibility
  • No guarantee against intellectual property infringement

This applies to both products and any included software.

Third-Party Products

Some items may include components or software made by other manufacturers. These third-party products:

  • Are not covered by this warranty
  • May have their own warranty from the original manufacturer
  • Can be supported by us within reason—we’ll help you contact the manufacturer, but any costs are your responsibility

How to Make a Warranty Claim

To qualify for warranty service, you must:

  1. Notify us in writing within 5 days of discovering a defect.
  2. Allow us to inspect the product.
  3. Return the product to us (if requested) with a valid RMA number. Items must be prepaid, insured, and shipped to the address we provide.
  4. The issue must be verified as a defect that occurred under normal, proper use.

When the Warranty Does Not Apply

The warranty is void if:

  • You continue using the product after discovering a problem
  • The issue is caused by incorrect installation, improper use, poor maintenance, or ignoring instructions
  • The product is altered or repaired without our written approval
  • Anyone other than our technicians or authorized partners performs repairs without our permission

Consumable items (like electrodes or gas tanks) are only covered for defects visible upon delivery. Once used, they are no longer covered.

What We Will Do

If a covered defect is confirmed during the warranty period, we will choose one of the following options:

  • Repair the product

  • Replace the product or defective part
  • Refund or credit you based on the original purchase price

If we request the product be returned, shipping costs are the buyer’s responsibility.

Your Exclusive Remedy

These repair, replacement, or refund options are the only remedies available under this warranty. No other promises or representations—verbal or written—are valid unless included in this warranty.

If we request the product be returned, shipping costs are the buyer’s responsibility.

Optional Extended Warranty

Customers have the option to extend the warranty for any Pulse Arc, Laser or Resistance Welder to a Forever Warranty using a paid subscription service. The warranty will be valid as long as the subscription remains active and includes: 

  • Complimentary Loaner for Repairs
  • Free Replacement at supplier's discretion
  • Free Software Upgrades
  • Complimentary shipping for any repairs
  • Expedited Customer Service
  • And More!! 

Sign up here: Sunstone Circle Forever Warranty 

Zapp User Manual

Zapp Data Sheet

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

You may also like

Recently viewed

Back to All Products