The heart of the Ultimate Duo is a 16MP Dual HD Camera that delivers a 40% sharper preview compared to standard setups. That means you can frame and align intricate designs on small materials with confidence before you cut or engrave. See exactly where your design will land on each workpiece, adjust in real time, and reduce misfeeds or misalignments that eat into your time and waste materials.
Power and speed meet precision in a way that actual makers will notice. With 55W of output, this system moves material quickly—capable of cutting 20mm acrylic and 18mm wood in a single pass, and doing so at up to five times the speed of many competing machines. That combination of thick-material capability and rapid throughput is what frees you to take on more projects and meet tighter deadlines without sacrificing accuracy.
Two engines of productivity in one platform
- F1 Ultra — 10,000 mm/s batch engraving with Auto Streamline: When your project calls for repetitive engraving across multiple pieces, Auto Streamline coordinates feed, spacing, and sequence so the machine keeps moving. The result is consistent depth, clean edges, and dramatically reduced idle time, turning what used to be a tedious multi-step process into a smooth, continuous production run.
- F1 — 4,000 mm/s engraving speed: For DIY enthusiasts and on-the-go customization, F1 delivers fast, high-quality engraving in a compact, portable package. It’s ideal for personalized gifts, prototyping, and rapid iteration on your favorite materials.
Why this matters to your creative workflow
The xTool P+F Ultimate Duo isn’t just about raw speed or a shiny camera. It’s designed to fit real-world creative workflows where precision, reliability, and repeatability matter most. The dual-capability system lets you move from design to cut to finish with fewer handoffs between machines, which reduces setup time and minimizes mistakes.
Whether you’re crafting custom signage for local events, making detailed wooden plaques, or producing small-batch gifts, the Ultimate Duo delivers:
- Precision you can trust: The 16MP Dual HD Camera ensures alignment accuracy on small or delicate substrates, so you get clean cuts and crisp engravings wherever your design lands.
- Thick-material capability, without the wait: The 55W platform handles demanding materials—like thicker acrylic and wood—in a single pass, preserving detail and minimizing material waste.
- Efficient batch production: Auto Streamline coordinates multi-piece engraving with minimal intervention, helping you scale up prototypes or small runs without increasing labor time.
- Portability for DIY projects: When a project needs to travel with you or fit into a tighter desk footprint, F1 keeps engraving fast and manageable, with a design that suits home studios and makerspaces alike.
Designed for a world of makers
The Ultimate Duo shines for individuals and small teams who want professional-grade results without the overhead of industrial systems. It’s a natural fit for the Arts & Crafts space, the broader Craft Cutting & Embossing Tools category, and anyone working within Crafting and DIY ecosystems. If you teach, design, or run a small batch workshop, this machine aligns with your needs for accuracy, speed, and scalability.
Practical scenarios you’ll love
- Custom signs and display pieces: Use the dual-camera alignment to position intricate text and geometric patterns on acrylic panels, then cut clean edges in a single pass for a polished finish.
- Personalized gifts: Quickly engrave names, dates, or monograms on wood keepsakes or acrylic tokens with reliable depth and crisp detail.
- Prototyping and small-batch production: Leverage Auto Streamline to coordinate engravings across multiple parts, reducing manual tweaking and improving repeatability.
- DIY enthusiasts and hobbyists: A portable engraving option with high-speed output that doesn’t overwhelm a home workspace—perfect for rapid iteration of designs and ideas.
What to expect when you choose xTool
xTool brings a reputation built on thoughtful engineering and ecosystem support. The P+F Ultimate Duo leverages that commitment with a streamlined workflow, robust build quality, and features that matter in everyday crafting and small-scale production. This isn’t just a tool; it’s a gateway to turning concepts into tangible items with confidence and speed.
Smart tips to maximize your results
- Calibrate your camera alignment for the materials you use most often to shave setup time from every project.
- Plan your batch engravings with Auto Streamline by grouping similar depth and feed requirements to maintain consistent results across runs.
- Test engravings on scrap pieces of your chosen materials (acrylic, wood, or composites) to dial in cutting speed and power before final production.
- Use the 20mm acrylic and 18mm wood benchmarks as reference points for material thicknesses you’ll tackle frequently, then store presets for quick access.
With the xTool P+F Ultimate Duo, you’re not just buying a machine—you’re investing in a scalable creative platform. From quick DIY projects to small-batch productions, this dual-engine setup gives you the control, speed, and reliability that serious makers demand, all under the trusted xTool banner.
Shipping Policy
Effective Date: 11/18/2025
1. Introduction
At Hobby Tech Supply, we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, hobbytechsupply.com.
2. Shipping Destinations
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Countries We Ship To:
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United States
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Future Expansion:
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We are continually working to expand our shipping destinations. Please check back for updates.
3. Shipping Costs
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Domestic Shipping (United States):
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Standard Shipping: FREE standard shipping for all orders over $100
- The free shipping threshold applies to the subtotal after discounts and before taxes.
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Expedited Shipping: Calculated based on item weight and priority selection (FedEx)
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Flat Rate Shipping: $5 flat rate for orders under $100.
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International Shipping:
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Coming Soon!
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No Hidden Fees:
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All shipping costs and sales taxes are calculated and displayed at checkout. There are no hidden fees.
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4. Order Processing Time
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Processing Time:
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Orders are processed within 1-2 business days (Monday to Friday, excluding holidays). Note: Processing time does not include weekends or carrier transit time.
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Order Cut-Off Time:
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Orders placed before 12:00 PM EST start processing the same day. Please note that shipping timelines depend on each vendor’s schedule, so same-day shipping cannot be guaranteed.
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Weekend and Holiday Orders:
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Orders placed on weekends or public holidays will be processed on the next business day.
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Note: If your order contains items from multiple vendors, they may ship separately, and each shipment will have its own tracking number.
5. Estimated Delivery Time
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Domestic Shipping:
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Standard Shipping: 3-5 business days
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Expedited Shipping: 1-2 business days
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International Shipping:
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Coming Soon!
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Note: Delivery timeframes are estimates. Actual processing and transit times vary by vendor and carrier and cannot be guaranteed. We are not responsible for supplier delays or carrier issues caused by factors outside our control, including vendor shipment issues or weather-related carrier disruptions.
6. Shipping Methods and Carriers
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Reliable Carriers:
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Domestic Carriers: USPS, FedEx, UPS
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We partner with reputable carriers to ensure your package arrives on time and safely.
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Shipment Tracking:
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All orders include tracking information, which will be provided via email once your order has shipped.
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Orders fulfilled by multiple vendors may arrive in separate packages. Each will include its own tracking number.
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Insurance:
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Most shipments include limited carrier insurance. Additional coverage may be provided by certain vendors. If your order arrives damaged or missing items, please contact us so we can assist with a resolution.
7. Order Tracking
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Tracking Information:
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After your order has been shipped, you will receive an email containing:
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Tracking Number
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Carrier Name
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Link to Track Your Package
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How to Track Your Order:
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Visit hobbytechsupply.com/track-order or the carrier's website.
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Enter your tracking number to view the status and estimated delivery date.
- If your order is split into multiple shipments, you will receive separate tracking emails for each package.
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Assistance:
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If you have questions or need assistance with tracking, please contact our Support team at support@hobbytechsupply.com.
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8. Delivery Issues
8.1 Delayed or Lost Packages
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Delayed Delivery:
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If your package is delayed beyond the estimated delivery time, please contact us at support@hobbytechsupply.com or (412) 520-1022.
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Lost Packages:
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If your tracking information indicates that your package was delivered but you have not received it, please complete the following steps:
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Verify the shipping address provided.
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Check with neighbors or building management.
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Contact us for further assistance.
- We may also ask you to file a missing package claim with the carrier so we can proceed with a replacement or resolution.
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8.2 Damaged Packages
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Reporting Shipment Damage:
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If your package arrives damaged:
- Contact us within 7 days at support@hobbytechsupply.com.
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Note: Returns will NOT be authorized if damage is caused by customer misuse or improper setup.
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Take photos of the damaged packaging and items.
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Resolution:
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We will work with you to arrange a replacement or refund as appropriate.
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9. Missing or Incomplete Items
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Reporting Missing Items:
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If any items are missing from your order:
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Contact us within 7 days of receiving your package.
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Provide your order number and details of the missing item(s).
- Note: refunds will NOT be authorized if missing items are reported late.
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Resolution:
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We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
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10. Return and Refund Policy
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Returns:
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Damaged or Missing Items:
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These must be reported within 7 days of receiving your package so we can file the appropriate claims with the carrier or supplier.
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General Returns (not related to damage or missing items):
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You may request a return within 30 days of receiving your order.
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After approval, you will receive return shipment instructions.
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Conditions for General Returns:
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Items must be unused, undamaged, with all components present, and in their original packaging.
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Certain items (e.g., personalized goods, gift cards) may not be eligible for return.
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Return Shipping Costs:
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Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
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Restocking fees vary by manufacturer and will be clearly communicated before a return is approved.
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Company Responsibility: If the return is due to our error, we will cover the return shipping costs and associated fees.
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Refunds:
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Refunds are processed within 14 days after receiving the returned item.
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Refunds will be issued to the original payment method.
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For More Information:
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Please refer to our Return and Refund Policy for detailed information.
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11. Incorrect Address
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Address Accuracy:
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Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
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Once an order is placed, if an error is identified, contact us immediately. If the item has not yet shipped, we may be able to update your address as requested.
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Returned Packages:
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If a package is returned to us due to an incorrect address:
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We will contact you to arrange reshipment.
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Additional shipping charges may apply.
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12. International Customs and Duties
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Coming Soon!
13. Contact Information
If you have any questions or concerns regarding your shipment, please contact us:
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Customer Service Email: support@hobbytechsupply.com
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Customer Service Phone: 412-520-1022
Our customer service team is available Monday to Friday, 8 AM to 4 PM EST.
14. Changes to This Shipping Policy
We reserve the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. We encourage you to review this policy periodically.
Thank you for shopping with Hobby Tech Supply!
We appreciate your business and are committed to providing you with exceptional service.