WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
WeCreat Vision 20W Laser Engraver by Wecreat
Wecreat

WeCreat Vision 20W Laser Engraver

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$1,484.83
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Shipping always FREE on orders $100+
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  • In stock, ready to ship
  • Backordered, shipping soon
  • Manufacturer's warranty
  • Free Domestic Shipping*
  • Ships within 1-2 business days
  • Secure checkout

WeCreat Vision 20W Laser Engraver

WeCreat Vision 20W Laser Engraver is the world’s first auto-lifting desktop laser engraver and cutter, designed to streamline workflows for makers, educators, and small studios. The intuitive rotary system makes curved and cylindrical projects effortless, while the built‑in HD camera helps you position designs precisely and minimize material waste.

  • Auto-lifting design: The world’s first auto-lifting mechanism automatically adjusts to material thickness from 1 mm up to 140 mm, eliminating the need for an add-on riser base and enabling seamless material changes.
  • HD camera for precise positioning: Built-in high-definition camera shows the exact placement of your design, helping you align starts and edges with confidence and minimize waste.
  • Quick View Matrix: The industry’s first one-click presets for over 100 materials, with support for 300+ materials total—so you spend less time dialing and more time creating.
  • Two laser modules: Switchable laser options enable processing of 300+ materials, covering a wide range from wood and acrylic to leather, glass, and more.
  • Fast, precise engraving: Achieve up to 600 mm/s with exceptional 0.01 mm movement accuracy for intricate designs and tight tolerances.
  • Rotary engraving support: The included Rotary Kit lets you engrave cylinders, spheres, and other odd shapes with consistent depth and detail.
  • Fully enclosed safety: FDA Class 1 compliant enclosure provides peace of mind for home studios, classrooms, and shared workspaces.
  • Software compatibility: Seamless workflow with WeCreat MakeIt and LightBurn, giving you both simplicity and advanced control.
  • Batch engraving: Run multiple items in one go to maximize productivity without sacrificing quality.
  • Optional fume extractor: High-efficiency filtration system can remove up to 99% of smoke and odors, keeping your workspace cleaner and safer.

The Vision 20W is built for serious creators who want powerful capability without added complexity. Whether you’re crafting personalized gifts, prototyping products for a business, or running a small workshop, this laser engraver offers precise control, material versatility, and safety in one compact package. Its rotary mode expands your repertoire to curved surfaces, while the HD camera and Quick View Matrix reduce setup time and material waste. Plus, the enclosure and FDA Class 1 compliance make it suitable for home studios, classrooms, and shared spaces where reliable safety matters.

Wecreat Vision Basic Pack

Includes:

  • Vision 20W Machine
  • Auto Lifting, No Riser Base Needed (Worth: $199)
  • HD Camera
  • Laser Bed
  • Air Assist (Worth: $159)

Wecreat Vision Rotary Pack

Includes:

  • All of Vision 20W Basic Pack
  • Rotary Set

Wecreat Vision CleanAir Pack

Includes:

  • All of Vision 20W Basic Pack
  • Rotary Set
  • Fume Extractor

Wecreat Vision Super Pack

Includes:

  • All of Vision 20W Basic Pack
  • Rotary Set
  • Fume Extractor
  • Auto Pass Through Feeder - All in one kit (137")

Shipping Policy

Effective Date: 11/18/2025

1. Introduction

At Hobby Tech Supply, we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, hobbytechsupply.com.

2. Shipping Destinations

  • Countries We Ship To:

    • United States

  • Future Expansion:

    • We are continually working to expand our shipping destinations. Please check back for updates.

3. Shipping Costs

  • Domestic Shipping (United States):

    • Standard Shipping: FREE standard shipping for all orders over $100

      • The free shipping threshold applies to the subtotal after discounts and before taxes.

    • Expedited Shipping: Calculated based on item weight and priority selection (FedEx)

    • Flat Rate Shipping: $5 flat rate for orders under $100.

  • International Shipping:

    • Coming Soon!

  • No Hidden Fees:

    • All shipping costs and sales taxes are calculated and displayed at checkout. There are no hidden fees.

4. Order Processing Time

  • Processing Time:

    • Orders are processed within 1-2 business days (Monday to Friday, excluding holidays). Note: Processing time does not include weekends or carrier transit time.

  • Order Cut-Off Time:

    • Orders placed before 12:00 PM EST start processing the same day. Please note that shipping timelines depend on each vendor’s schedule, so same-day shipping cannot be guaranteed.

  • Weekend and Holiday Orders:

    • Orders placed on weekends or public holidays will be processed on the next business day.

  • Note: If your order contains items from multiple vendors, they may ship separately, and each shipment will have its own tracking number.

5. Estimated Delivery Time

  • Domestic Shipping:

    • Standard Shipping: 3-5 business days

    • Expedited Shipping: 1-2 business days

  • International Shipping:

    • Coming Soon!

  • Note: Delivery timeframes are estimates. Actual processing and transit times vary by vendor and carrier and cannot be guaranteed. We are not responsible for supplier delays or carrier issues caused by factors outside our control, including vendor shipment issues or weather-related carrier disruptions.

6. Shipping Methods and Carriers

  • Reliable Carriers:

    • Domestic Carriers: USPS, FedEx, UPS

    • We partner with reputable carriers to ensure your package arrives on time and safely.

  • Shipment Tracking:

    • All orders include tracking information, which will be provided via email once your order has shipped.

    • Orders fulfilled by multiple vendors may arrive in separate packages. Each will include its own tracking number.

  • Insurance:

    • Most shipments include limited carrier insurance. Additional coverage may be provided by certain vendors. If your order arrives damaged or missing items, please contact us so we can assist with a resolution.

7. Order Tracking

  • Tracking Information:

    • After your order has been shipped, you will receive an email containing:

      • Tracking Number

      • Carrier Name

      • Link to Track Your Package

  • How to Track Your Order:

    • Visit hobbytechsupply.com/track-order or the carrier's website.

    • Enter your tracking number to view the status and estimated delivery date.

    • If your order is split into multiple shipments, you will receive separate tracking emails for each package.

  • Assistance:

    • If you have questions or need assistance with tracking, please contact our Support team at support@hobbytechsupply.com.

8. Delivery Issues

8.1 Delayed or Lost Packages

  • Delayed Delivery:

    • If your package is delayed beyond the estimated delivery time, please contact us at support@hobbytechsupply.com or (412) 520-1022.

  • Lost Packages:

    • If your tracking information indicates that your package was delivered but you have not received it, please complete the following steps:

      • Verify the shipping address provided.

      • Check with neighbors or building management.

      • Contact us for further assistance.

        • We may also ask you to file a missing package claim with the carrier so we can proceed with a replacement or resolution.

8.2 Damaged Packages

  • Reporting Shipment Damage:

    • If your package arrives damaged:  

      • Contact us within 7 days at support@hobbytechsupply.com.

      • Note: Returns will NOT be authorized if damage is caused by customer misuse or improper setup.

    • Take photos of the damaged packaging and items.

  • Resolution:

    • We will work with you to arrange a replacement or refund as appropriate.

9. Missing or Incomplete Items

  • Reporting Missing Items:

    • If any items are missing from your order:

      • Contact us within 7 days of receiving your package.

      • Provide your order number and details of the missing item(s).

      • Note: refunds will NOT be authorized if missing items are reported late. 

  • Resolution:

    • We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.

10. Return and Refund Policy

  • Returns:

    • Damaged or Missing Items:

      • These must be reported within 7 days of receiving your package so we can file the appropriate claims with the carrier or supplier.

    • General Returns (not related to damage or missing items):

      • You may request a return within 30 days of receiving your order.

    • After approval, you will receive return shipment instructions.

  • Conditions for General Returns:

    • Items must be unused, undamaged, with all components present, and in their original packaging.

    • Certain items (e.g., personalized goods, gift cards) may not be eligible for return.

  • Return Shipping Costs:

    • Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.

      • Restocking fees vary by manufacturer and will be clearly communicated before a return is approved. 

    • Company Responsibility: If the return is due to our error, we will cover the return shipping costs and associated fees.

  • Refunds:

    • Refunds are processed within 14 days after receiving the returned item.

    • Refunds will be issued to the original payment method.

  • For More Information:

    • Please refer to our Return and Refund Policy for detailed information. 

11. Incorrect Address

  • Address Accuracy:

    • Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

    • Once an order is placed, if an error is identified, contact us immediately. If the item has not yet shipped, we may be able to update your address as requested.

  • Returned Packages:

    • If a package is returned to us due to an incorrect address:

      • We will contact you to arrange reshipment.

      • Additional shipping charges may apply.

12. International Customs and Duties

  • Coming Soon!

13. Contact Information

If you have any questions or concerns regarding your shipment, please contact us:

  • Customer Service Email: support@hobbytechsupply.com

  • Customer Service Phone: 412-520-1022

Our customer service team is available Monday to Friday, 8 AM to 4 PM EST.

14. Changes to This Shipping Policy

We reserve the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. We encourage you to review this policy periodically.

Thank you for shopping with Hobby Tech Supply!

We appreciate your business and are committed to providing you with exceptional service.

Warranty Policy

WeCreat provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the chart below for the warranty timelines of different products. This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.

ItemWarranty Period

WeCreat Laser Engraving&Cutting Machine Main Part

Fume Extractor

Auto Passthrough

Conveyor

Laser Module

1-year from the date of receiptAccessories30 days

Consumable Processing Materials

Filters

No warranty (unless damaged upon receipt)Digital ContentNo Warranty

Contact Us

Email: support@wecreat.com. We reply to emails within 1 business day.Hotline: +1 (425) 939-3933 Mon - Fri 9:00 am - 6:00 pm EST

30-Day Money-Back Guarantee for Any Reason

Please refer to our refund policy.

Warranty Claims for Quality-Related Issues

All quality-related defects on items sold directly by WeCreat or WeCreat's authorized resellers are covered by an extensive warranty, starting from the receipt date of the product (see top of page for your product’s warranty timeline).

WeCreat's limited warranty only applies to orders from regions listed on our Shipping Policypage. For products shipped outside of these regions, the buyer will be responsible for all shipping costs associated with returns or exchanges.

For quality-related warranty claims, WeCreat may provide a replacement part which will fix the issue, or request the product to be returned for repairing, or replaced it with a factory refurbished model of equal value when available, or a new item will be sent. In situations where a replacement is not an available or preferred option, WeCreat will offer a partial refund according to the usage time of the device.

Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.

Process:

  • Buyer must provide sufficient proof of purchase
  • WeCreat must document what happens when buyers troubleshoot the product
  • The defective item’s serial number and/or visible proof depicting the defect are required
  • It may be necessary to return an item for quality inspection
  • For defective items that WeCreat needs to have returned, warranties on those replacements are voided if the wrong item is returned to WeCreat or if the defective item is not returned.

Valid proof of purchase:

  • Order number from online purchases made through WeCreat or WeCreat's authorized resellers
  • Sales invoice
  • Dated sales receipt from an authorized WeCreat reseller that shows a description of the product along with its price

Please note that more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).

Warranty claims for product defects expire 90 days after opening a warranty claim. It is not possible to process a warranty claim for items that have expired their original warranty timeframe or 90-day warranty claim request period, whichever is longer.

Shipping costs must be covered by buyer in the following situations:

  • Returning products for any reason other than a proven defect
  • Warranty claims on items taken outside the original country of purchase
  • Buyer’s accidental returns
  • Returning personal items
  • Returning items claimed to have defects but found by WeCreat quality control to be in working condition
  • Returning defective items in international shipping
  • Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

Not Covered Under Warranty:

  • Products without sufficient proof of purchase
  • Lost or stolen products
  • Items that have expired their warranty period
  • Non quality-related issues (after 30 days of purchase)
  • Free products
  • Repairs through 3rd parties
  • Damage from outside sources
  • Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly, fire damage caused by the processing materials ignition)
  • Purchases from unauthorized resellers

WeCreat is not liable for:

  • Loss of data incurred from use of WeCreat products
  • Returning personal items sent to WeCreat

When returning items for non-quality issues, buyer assumes responsibility for any damage or loss incurred in transit. WeCreat does not provide replacement/refunds for items damaged in transit for non-quality related warranty claims.

WeCreat reserves the right to interpret and modify this warranty policy at any time at its sole discretion.

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