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Free Domestic Shipping Guarantee
Ships directly from our distributor's U.S. warehouse with free domestic shipping. Delivery times may vary depending on your location, weekends, holidays, and weather conditions. Once your order ships, you’ll receive tracking details so you can follow it every step of the way.
Hassle-Free Returns & Support
We want you to feel confident shopping with us. That’s why we offer a worry-free return and support process on eligible items
7-Day Damage or Defect Protection
If your item arrives damaged or defective, contact us within 7 days of delivery with clear photos or video showing the issue (including the SKU or product label).
Once verified, we’ll work with you to make it right—whether that means a replacement, partial refund, or another appropriate solution.
7-Day Missing or Incorrect Item Support
If something is missing or you received the wrong item, please notify us within 7 days of delivery. Include your order number and clear photos of the package and contents.
If the issue is confirmed to be a fulfillment error, we’ll promptly arrange a replacement, partial refund, or other appropriate resolution.
Returns for Non-Defective Items
If you change your mind or ordered the wrong item, you may request a return within the eligible window.
Please note:
- For non-defective returns, shipping and any applicable fees are the customer’s responsibility.
- Items must be unused, in original condition, and in their original packaging.
- Products must be suitable for resale (no activation, installation, or damage).
*Contiguous USA only. Excludes Alaska, Hawaii and U.S. Territories. See Shipping Policy for details